Report your housing repair online

Non emergency repairs

Please complete the form below. We will reply the next working day.

Items marked with an asterisk (*) must be completed.

Please note you will not be able to use this online service between 12.00am and 02.00am due to system maintenance. Your browser will need to allow cookies.


Please enter your 8 digit payment reference as found on your payment card
Please enter the post code of the property to be repaired in the following format: NE11 0XA